In 2006, the total e-commerce spending by customers and businesses would reach and even surpass five trillion Dollars according to e-marketer (2004). This astonishing number confirms that e-commerce and e-business must be taken into consideration now by firms in order to be competitive. Even if e-commerce and e-business seem to be rather new phenomena for customers, that is to say clients have not been used to buy online for a long time; the Internet has already a long history. In the late sixties (1969), the American department of defence created ARPANET (Advanced Research Projects Agency Network) group in order to install secure networks among computers. In 1973, Great Britain is connected to ARPANET. Then in 1984, JANET: joint academic network, is installed in United Kingdom. But the big step is the introduction in 1990 of the World Wide Web, which is considered to be one of the most significant contributions to business activity. By the end of 1992, the Internet and the World Wide Web have already more than one million users over the world.
[...] Curtis and D. Cobham in Business Information Systems, analysis, design and practice. Ed FT Prentice Hall. http://www.wto.int/french/res_f/booksp_f/anrep_f/wtr05-3b_f.pdf Laudon and Laudon, in Management Information systems, managing the digital firm. Ed: Pearson, Prentice Hall. [...]
[...] So in order to target clients' demands the Internet is a great opportunity for transport industry. But the Internet is also a means to wipe out geographical hurdles. Tickets can now be purchased on the Internet and be sent at the customer's place, thus companies do not need to have many shop fronts or delegates that sell their products, and one can say that the Internet has broadened the companies' customers market. Now, the seller no longer needs to worry about the distribution channels, but it also has the effect that small firms can now compete with big firms. [...]
[...] This rate which is very low is the guarantee for travel agencies to keep their mandatory status instead of being a retailer. So, with the Internet, the whole airline industry has known a big change, indeed the traditional way of selling flight tickets is now outdated and travel agencies have to cope with disintermediation. Now we wonder what the opportunities the Internet had brought for airlines industry are. The opportunities linked with the rise of the Internet are numerous; indeed there are opportunities in term of costs, marketing and geographical boundaries. [...]
[...] Essay title: Critically review the opportunities and challenges that the Internet had brought to a particular industrial sector In 2006, the total e-commerce spending by customers and businesses would reach and even surpass five trillion Dollars[1] according to marketer (2004). This astonishing number confirms that e-commerce and business must be taken into consideration now by firms in order to be competitive. Even if e-commerce and e-business seem to be rather new phenomena for customers, that is to say clients have not been used to buy online for a long time; the Internet has already a long history. [...]
[...] Curtis, D. Cobham in Business Information Systems, analysis, design and practice. Page 169, Ed FT Prentice Hall. C. Hsu, S. Pant in Innovative planning for electronic commerce and enterprises, a reference model. Page 14. P. Morath, in Success@ e-business, profitable internet business and commerce. Page 4. G. Curtis, D. [...]
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