Drawing from you understanding on the assigned readings (Deresky), explain the clashes in cultural, customs, and experiences that occurred in this situation

Thèmes abordés

Cultural difference - America and Japan

Résumé du document

This case study is based on three main variables which are
-Cultural differences between America and Japan
-Kelly's company methods and lack of comprehension of such a touchy process (expatriation)
-Kelly, herself, in her personal preparation and implication in the process

In order to draw a global overview of Kelly's situation we will follow the steps of hers story and analyze each clashes that happened.

Kelly didn't accept the assignment for the good reasons: if we grade those reasons from the highest interested aspect to the lowest it would be:
1.Promotion promise
2.The acceptance from her family
3.A very attractive compensation package
4.No loss with her Boston house selling
5.Children education allowance
6.Joe's capability to find a new job
7.And far lower… Japan, the country itself and its culture

Before blaming Kelly for her choice, let's look at the company's methods. Kelly's company let her only two days to make a decision. But Japan is not “the city next door”, it is far. And far for multiple reasons:
-The distance
-The language
-The culture
-The people…
So, to deal with such a big decision is not easy in two days. Furthermore, the company knew about Kelly's family. Indeed, Kelly Is married and has two children. This means that there are four people to move instead of one.

Extraits

[...] Meeting have a schedule and Japanese will often take a tour of the company before engaging negociation 4. Kelly should have used last names in order to talk to them as we said previously During a presentation, each person has a role. So Kelly, who is a woman (not a plus in Japan unfortunately), did the presentation and Peter had to answer the questions Furthermore, Japanese will never give answer directly after the meeting, because of the nemawashi. The consensus is done privately. [...]

[...] Concerning Joe, if he do not find a job quickly, he might go back to America and find a position for Japan from there. For my position, I would make a general meeting in order to fix the situation thanks to personal coach advices. If the situation gets worth after 3 months more month in total) I think the experience would be over for Kelly References Deresky, Helen (2011). International Management: Managing Across Borders and Cultures, Seventh Edition, Pearson : MA. Chapter Staffing, Training, and Compensation for Global Operations, pp: 338-365. [...]

[...] - Kelly herself is sad and experience disenchantment. She has no point of reference and hadn't meet with American people who can help her getting better and understand more the country. Turn back the clock to when Kelly was offered the position in Tokyo. What, if anything, should have been done differently, and by whom? Previously we said that there were three main variables: - Cultural differences between America and Japan - Kelly's company methods and lack of comprehension of such a touchy process (expatriation) - Kelly, herself, in her personal preparation and implication in the process Let's try to fix these issues the second and the third ones, the first is a fact: - Kelly's company should have questioned Kelly about her will to move overseas, make sure she was ready to do so and trained her to intercultural management. [...]

[...] One of the most important person in her job because he is the one who will guide her and facilitate her life. Peter should have been a well-skilled Japanese speaker, with a good knowledge about Japanese culture. Instead of that, Peter is a stranger to Kelly just arrived from London. After Kelly made her first intercultural management mistake: she differentiated her team members because of their origins. But Japanese were aware of the company style and seemed to be ready to shake hands in order to show they understand and they adapt to the culture. [...]

[...] Drawing from you understanding on the assigned readings (Deresky), explain the clashes in cultural, customs, and experiences that occurred in this situation Drawing from you understanding on the assigned readings (Deresky), explain the clashes in cultural, customs, and experiences that occurred in this situation. This case study is based on three main variables which are - Cultural differences between America and Japan - Kelly's company methods and lack of comprehension of such a touchy process (expatriation) - Kelly, herself, in her personal preparation and implication in the process In order to draw a global overview of Kelly's situation we will follow the steps of hers story and analyze each clashes that happened. [...]