Business Intelligent Systems, Case Study

Résumé du document

This report addresses several major issues concerning the integration of business intelligent systems in a multi-national large scale company. The goal is to use information systems to respond to particular needs in business. It implies understanding business processes and characteristics of the company. By identifying and understanding the major problems and needs of the company, we can deduct the fields of potential improvement.

After isolating the weak points, we can try to find a [...]

Extraits

[...] Therefore, we have to consider keeping this strategy which is both interesting and complex to implement when it comes to setting an automated system. It is difficult to control merged business systems (Information Systems and Business Processes like accounting policy) and they are not standardized which increases transactional cost and the time of reaction (system is not real time). Trying to change the way processes are handled locally, after acquiring a new business, might not be the best solution because processes are handled differently depending on regions, on countries or even on the activities. [...]

[...] A portal for certain customers is a good solution in order to get feedback on service or on designed products. DAVID SUISSA 2005956541 - 10 Hong Kong University, semester I BUSI0091A Virtual meetings system BIS MID-TERM PROJECT Virtual meetings could be a good solution. In order to implement this system, we have to change employees' habits and encourage them to use virtual meetings. By rewarding those who use this system we modify habits in the long term. V. APPENDIX Page Outline of the project analysis and the issues addressed. [...]

[...] Therefore decisions take a long time to go down in the hierarchy as well as results to go up. The reports, prepared with MS Excel, are submitted by email which implies communication and storage worries for the CEO. Spreadsheets only allow a two dimensional view of current data but doesn't allow any kind of processing or analysis in the long term such as comparisons with other departments and other years. The result is a disability of the decision center which is isolated and does not have a global vision of data. This is probably the most serious problem. [...]

[...] CEO: Chief Executive Officer : Different subsidiaries use different information systems to manage accounting, distribution, and production functional areas à There is a need for standardization and accessibility to the data Comparing the data coming from different information systems is very difficult and time consuming, therefore decisions take more time to take and it is difficult to analyze all the information. How can we compare the data of different systems and extract useful information? DAVID SUISSA 2005956541 - 7 Hong Kong University, semester I BUSI0091A time and money would certainly be important. BIS MID-TERM PROJECT At the same time, is it possible to standardize and impose new information systems? It would imply changing all existing systems in every subsidiary. [...]

[...] Different countries and companies: Working in different countries needs solving problems such as working with differentt languages, local laws or even cultures which include ways and habits of handling business processes. We have to take into account the nature of local people, which differs from country to country and is a source of uncertainty. Should ABC modify the way the merged companies handle business in different countries? Perhaps, having a customized system would be a better idea. Processing huge amount of data: One thing is for sure: processing this data on a human scale is very costly in terms of time and money. [...]