Business research and professional development

Résumé du document

Is knowledge management a key factor in performance and sustainability in the management of organizations in the modern times global competitive market place? What are the issues of this concept and what does it provide organizations? How do managers perceive knowledge management? The objectives of the research are: First, to examine how the managers and contractors define and consider knowledge management within their everyday tasks and how they realize the need of KM in nowadays industry. Second, to evaluate how the managers assess the effectiveness of knowledge management project for the sustainability of the organization, and how it helps in the achievement of their goals. Third, to discuss the contrast between literature theory and nowadays experience and perception of managers. Fourth, to appraise how the small and medium size firms have access and use knowledge management. And fifth, to examine how the degree in business in general have to integrate knowledge management in the programs to meet requirements.

Extraits

[...] Available from : http:// www.emeraldinsight.com [Accessed 7 January 2009] Spender, J.C Getting value from knowledge Management. The TQM Magazine. [Online] pp. 238-254. Available from : http:// www.emeraldinsight.com [Accessed 7 January 2009] Gao, F., Li., M., Clarke, S Knowledge, management, and knowledge management in business operations. Journal of knowledge management. [Online] pp.3-17. [...]

[...] The objectivity and subjectivity is one of the key considerations. It will be verified that the opinions of the researcher have no contact with the research because it could fail the research. The presenter will be briefed about not influencing or helping the participants. [...]

[...] There will be a second researcher who will be there to assess the behavior of the participants. The mains areas and questions which will be covered during the focus group will be as following: - First collecting the identities, socio demographic data of the participants individually (should be asked before the access to the interface) - A discussion on the definition of knowledge management - Have they been trained to KM in the firm or during their studies and do they think it is needed to be taught in every business degree program - How do they perceive the benefits and value of KM at the level of the entire organization and at their personal level - Concerning the small and medium size organization which are represented, how are they dealing with KM, do they have the need and financial means to apply this concept - What do they think are the tools used for KM, discussion on IT tools and other tools - As managers, the play a role of link in the organizations, how do they link KM with their sales forces for e.g., did they explain it to them, and if so what were the impacts - And to finish a discussion about the best practice knowledge management The research takes place in the Scottish business environment and will be organized in Aberdeen by the Robert Gordon University in the context of the research pole, in partnership with an online focus organization. [...]

[...] According to Gloet (2002), there is a confusion among managers about constitutes the KM practice. To give an answer to managers, Bailey and Clarke considered the core management activities of generating, communicating and exploiting information in different domains of organizational knowledge which permitted to describe KM activities in everyday managerial terms to allow manager to increase their personal contribution to KM and argued that the challenge is based on making KM ideas current, relevant and actionable to managers. The aim of the research To identify the link between managers and knowledge management, and assess their use and appraisal of this concept in their framework. [...]

[...] The following table show how the population will be divided with 3 criteria in order to determine the sampling starting from the base that 100 persons are going to participates which is the minimum number to be representative. We allocate the number according to normal representation of firm size, ages and status within business environment. Status Senior managers Managers Junior managers Senior managers Managers Junior managers Senior managers Managers Junior managers After that groups of 25 persons will be formed depending on their criteria and they have to be representative. It means that in each small group (as possible) of them are going to be in one or another group. [...]