E-business, an integrated system to create real competitive advantage

Résumé du document

The 'Nineties' is being developed to a new form of communication, Internet. This fantastic world grid, allowed the realization of new innovative ideas. Even by the capacities offered by Internet until today still, one does not know until where its development will go. The first characteristic of Internet lies in the fact that any individual can, inspite of his geographical position, consult, share and receive information coming from any other place on planet.

Extraits

[...] Signalogie gives the advisability to Signature of managing the inheritance of a customer by the maintenance of the panels (washing) and the marking of the roads. The software thus allows the optimization of maintenance. Lastly, Signalogie makes it possible Signature to establish the future need for a customer in a precise way. The tool indexing the whole of the products placed on the zone, the recommendations and the anticipation of future replacement can be produced with a better effectiveness. The data base management is of primary importance here. [...]

[...] to sell. The E-business includes the whole of the processes of the sale, and thus the collection of all the data and sources of information. The Business thus covers the supply chain management, the internal management of the business (administration and management), and the selling chain management (of which of course the customer relationship management). Above all, it is advisable to define what year integrated E-Business system is. We will base our study on the following diagram: The E-business is not necessarily complete. [...]

[...] The process of E-Business started with the creation of software of service sold to the customers of Signature: SIGNALOGIE. Signalogie is an information processing system that offers a solution of management for the local administration, but also for Signature. Indeed, various modules make it possible to manage the descriptive inheritance of a zone. The commune can thus optimize and standardize the management of its marking, of its panels of indications, of its urban furniture, etc For Signature, Signalogie makes it possible on the one hand to offer a solution of personalized management and in real time to its customers, and on the other hand, Signalogie makes it possible to know the inheritance of the local community, and thus to propose an offer adapted given to level permanently. [...]

[...] The base is fed automatically, and could be consulted by everybody that is in charge of a customer, of a project in the company, or in charge of the production. This division of information is decisive in the development of new offers, and offers an important reactivity. This base also makes it possible to follow the evolution of the customers in time, as well on the level of their needs, as on the level of their fidelity. The profits for the companies are thus important. Signalogie allows an essential harvest of information today. [...]

[...] E-Business Table of content INTRODUCTION I. An integrated E-Business system: the way to create real competitive advantage. II. COMPAGNIE SIGNATURE : in the way of E-Business a. Compagnie Signature Presentation i. Profile of the Holding Burelle S.A Compagnie Signature 2. Compagnie Plastic Omnium ii. Profile of Compagnie Signature 1. Glimpse at the company's history 2. Factory Cite and implantation 3. [...]