E-business models: Meetic, Office Depot and SNCF

Résumé du document

The ambience of a typical workplace has undergone several changes over the last several years. The means of communication, the behavior and the mentalities have also been transformed. In a context where the Internet has become a really important tool for communication, many companies are adapting their strategies to e-Business. Thanks to the Internet, companies have new tools to communicate, to find customers all around the world and to develop a particular interaction with customers, employees, citizens or suppliers. Some companies had to rethink their way of communicating and providing their services, and others just took advantages of the explosion of the Internet area. People's habits have changed a lot with Internet. Many find working with the computers quite convenient and hassle-free. To enable the growing needs of users, many companies have created services in order to meet those needs. There are different forms of e-business models; we are going to study some of them through the examples of three websites: Meetic, Office Depot and SNCF.

Extraits

[...] This website allows a new way of searching and gives access to personal information. People are in interaction with each other. It is a new way to communicate. In order to be successful in the Web 2.0 area, Meetic has to be careful and to adapt some tools. Indeed, it is a very changing environment and new things are coming out every day. The activity of Meetic is worthy only because of internet. Without internet the brand will not exists. [...]

[...] Indeed people can check train times or book their tickets on-line without any constraints of opening hours and queues. Moreover it aims at being clearer for customers because they can choose their ticket according to the price, the duration of the trip and the timetable: they can now look at all the possibilities on their computer screen instead of being confused and undecided at the ticket booth. As for freight, the website aims at presenting this activity and persuading potential clients to work with this railway company. [...]

[...] E-business models: Meetic, Office Depot and SNCF Table of contents Introduction I. Meetic II. Office Depot III.SNCF Bibliography Introduction Since several years, the world of work has evolved a lot. The means of communication, the behavior and the mentalities have changed. In a context where the Internet has become a really important matter, it is current to see many companies adapting their strategies to E-Business. Thanks to the Internet, companies have new tools to communicate, to find customers all around the world and to develop a particular interaction with customers, employees, citizens or suppliers. [...]

[...] There are different forms of e-business model; we are going to study some of them through the examples of three websites: Meetic, Office Depot and SNCF. I. Meetic Meetic is a French dating website founded in 2001 by Marc Simoncini. The website is the leader in France regarding the others dating website. Since the creation of the website, more than 35 million profiles have been registered. Regarding market shares, Meetic has of the market. Meetic is noted in stock exchange since 2005. [...]

[...] Thanks to internet, a customer can check product availability at a store; track the status of an online order even if it was placed over the fax. In this model, every front-end activity is connected with back-end functions such as order processing or invoice tracking. At this time, Office Depot was considered as a visionary. Its innovative thinking and faith in Internet and online purchase is now rewarded. In addition, Office Depot needed to find a way to manage information through its global employees, customers and suppliers. Part of their questions was: How to empower our workforce? How to increase accountability and ownership? [...]