Internship Report: The Walt Disney World

Thèmes abordés

Internship, united states, walt disney world, quick food and beverages, report

Résumé du document

As you might have understood, I did my summer training at Walt Disney World in Orlando (Florida, USA). It is composed of six different theme parks and a downtown. As far as I am concerned, I have worked for one of the theme parks, Hollywood Studio. By the way, let me introduce you to the Walt Disney Company. Walt Disney and his brother Roy Disney founded it on October 16, 1923. It was originally established as an entertainment and animation studio. Then it became what everybody knows: the biggest theme park company and one of the main international companies.

Walt Disney World is located in Florida, in an area named Lake Buena Vista, that's where I lived too. This huge area is dedicated solely for the pleasure of some people. Why have I chosen to do my internship at Walt Disney World? Since I have been part of ISCOM, I decided to improve my knowledge in English. By interning at the park (Florida, USA), I could learn more about the American working culture. When I applied for the internship, I had to choose between twelve different positions. One of my first choices was " food and beverages". Fortunately, I could obtain this position. I had selected it because of the different contacts it could offer me.

Then, I spent my summer in Florida in order to realize my internship in a magic world: Walt Disney World.

Extraits

[...] This summer work learn me to be punctual, in fact if during the program you were late more than 9 times, you were terminated. This Internship learnt me to be in a model for example, I had to be irreproachable every day, to smile and talk to everybody (in French, English and Spanish), that's learn me to have more cold blood. Then, always in a professional view, this summer work learn me to be under the authority of someone, like your manager, who could be really different than you, sometime racist or to apply your authority on the guest, only in emergency, in an other language Finally, this internship brought me something really important for all my future: my English (and Spanish) level. [...]

[...] Then The American Idol Experience where the guests can audition and sing for live audiences. Then Echo Lake includes three attractions based on characters and movies produces by 3 Georges Lucas: Star Tours: a movie simulator ride based on Star Wars Jedi Training Academy invites guests to become “padawan learners” and receive “light saber training” Indiana Jones Epic Stunt Spectacular! a live action show that re-enacts various scenes with the public of the Lost Ark backstages. Streets of America This section was recently added. It comports street sets of New York and San Francisco. [...]

[...] Why had I've chosen to accomplish my internship at Walt Disney World's? Since I have been part of ISCOM, I have decided to improve my knowledge in English. By the way of the situation of the park (Florida, USA), I could learn more about the American working culture. When I applied for the internship, I had to choose between about twelve different positions. One of my first choices was life quick food and beverages Fortunately, I could reach this position. [...]

[...] “Welcome to Hollywood that never was, and always will Walt Disney. Park development The theme park Disney's Hollywood Studios was created because of Epcot. Some imaginers would like to add two new pavilions in the park's section Future World: Wonders of Life pavilion and the Great Movie Ride pavilion with a movie theater. The last CEO Michael Eisner requested, instead place the ride in an existing park it should be in a new theme park about showbiz, Hollywood and entertainment. [...]

[...] Always talk to the guests and smile. Rules for the safety As I worked in quick food and beverages I had to respect a lot of rules for the safety and the hygiene like: FIFO (First in-First out): proper product rotation. The HACCP (Hazard Analysis Critical Control Point): prevent, eliminate and reduce food safety hazards. The danger zone: from to 135°F (food temperature). The spoilage sheets: food items we throw away, food items we give away as a service recovery, food items past the expiration date. [...]