Training Manual for Managers in Japan

Résumé du document

Japan, thanks to its history, culture, and geographic location, is a unique country. In Fact, for many years the Japanese population lived isolated on their island. It was in the beginning of the 19th century that Japan was first discovered by the world. Even after this discovery, Japan kept their way of life and traditions intact. They also kept their working techniques undamaged. In spite of its differences, Japan is one of the most powerful countries in the world. It had to rebuild all of its industries and economies before the Second World War, which is an amazing feat. As it is widely known, the Japanese have a unique and special conception at work. Many stereotypes exist regarding work in Japan. These particularities make one want to work in Japan, in order to compete against these stereotypes and learn more about this special culture.

Extraits

[...] But every topics leading to controversy would be avoided - Nonverbal Communication The facial expression has to be neutral in order to show you are serious during the job. The traditional drink after negotiation may be more casual. The eye-contact is usually direct toward your listener; there is no difference between a friend and your boss. But it is disrespectful to fix someone without reason. About the physical appearance, a black or dark suit is mandatory for all business meetings. Hygiene is important, and the manager has to be very clean. [...]

[...] In fact Japan is 70% ascribed. Japanese people think that they is more important than “what they Due to the ascribed status, to be promoted in a Japanese organization, the high level of skills and results is not what the employers look for. There is a need to prove one's commitment and work in the company for many years According to Kluckhohn and Strodbeck Besides Hofstede's analysis on cultural differences, Kluckhohn and Strodtbeck have a different view on how to perceive problems caused by culture. [...]

[...] Hierarchy is something that the Japanese can't live without since these hierarchical standards classify an individual's position within a group or a society. Being older means being the authority figure that definitely deserves more respect in the Japanese community. The seating arrangement will be established according to the status of the participants. Basically, the highest ranking person from the host side will sit at the head of the table. Those with the highest status sit closest to the “head honcho”. As far as time is concerned, it is considered as an important factor. [...]

[...] They use it in its most efficient manner. Their concept of time is very important, and others should be respectful not to interrupt their schedule by being late on a meeting for example. Another aspect of time is its monochromic or polychromic approach. A monochromic time is when a person does one task at a time. This method is widely used in North America. The idea is if they take their time they will do a better job at it. [...]

[...] If the manager is leaded to spend time at host's house, bringing a gift from his home-country is highly recommended. The host will do the same thing, giving a present from Japan. If the gift is wrapped, it does not open it before leaving. In another case, expressing copious appreciation will be appreciated - Language and Communication A manager in Japan has to take care about some rules doing business. If English speaking is obviously understood, a manager with knowledge in Japanese is highly appreciated. [...]