The importance of management - the example of the hotel "La Source white" in Brides-les-Bains

Résumé du document

Didier X is the CEO of the company 'La source blanche'. This company was really close to going bankrupt before he arrived, in 2000. He decided to focus his decision around three mains points: to be more employee oriented, to pay more attention to the accounting and to develop the image of the company in all the medias. Before this mission, Didier X used to be the CEO of the 'Hotel star', in La Baule. The job was not exactly the same because of the standing of the Hotel. Indeed, while customers of the company in Bride-Les-Bains came from the working class, the Hotel Star is a really prestigious establishment. But, there are some similarities between these two companies. Indeed, both of hotels use benefits of thermal water in order to improve customers life. Indeed, the Hotel Royal has got a department of balneology, while, the company in Brides-les-Bains helps people to lose some weight by hydrotherapy techniques.

Extraits

[...] So as to reach this goal, he decided to focus his decision around three mains points: To be more employee oriented To pay more attention to the accounting To develop the image of the company in all the medias. Before this mission, Didier X. used to be the CEO of the “Hotel in La Baule, during 5 years (2000-2005). The job was not exactly the same because of the standing of the Hotel. Indeed, while customers of the company in Bride-Les-Bains came from the working class, the Hotel Star is a really prestigious establishment. But, there are some similarities between these two companies. [...]

[...] are: He does not talk about which direction he takes. He is not clear with his strategy and the vision of his firm He does not involve his employees in the strategy of his company He did not talk about his way to manage conflicts, so we are not sure if he is fair or not. We don't know if he assumes the mistakes from himself and his team. The main thing we can reproach to Mr X. is the fact that he didn't talk about any other talents. [...]

[...] The only difference is that the curist gets more time, and so, all the steps are deeper. The main objective of this cure are for the curist to lost weight and centimeters. There are a lot of different formulas in this company, but we saw the main ones. Moreover, as we saw in the introduction, Brides-les-Bains is located at the bottom of the famous Vallées”, which is the biggest skiable area in the world. Thanks to that, the company is open in winter, as if the “curist season” is over. [...]

[...] He develops the image of the firm As we can see Mr X. is a leader who does his best to motivate his team, to let them feel good with the work. The way he works with his team, encourages the collaboration between themselves (he manages the relationship). He is an achiever because he reaches the goals with his team without hesitation. He works since 1989 in this sector, which means he knows very well what to do. This let him being an expert in this sector. [...]

[...] For you, what are the functions of a leader? “Organize, plan, manage, encourage and project management” In his definition, we clearly see that M. X. forget one aspect of a leader's function. Indeed, as the characteristics of a leader describe following this, he totally forgets the point of developing potentials and retain them. Functions of a leader (and M. X. characteristics) : To take initiative To act decisively To organize To inspire To take principled stands To develop potential: create new leaders To model the way To challenge the process To enable others to act To encourage people Nevertheless, we know that every leader has his own way to lead, there is not only one way to lead. [...]