How culture affects the style of management in Mexico?

Résumé du document

How to deal with our new intercultural world? Is it possible to act in the same way with everybody? Should we try to adapt to each country to be successful? What would it involve for companies if it's not done? All these questions are current issues in the globalisation world. To do business with another country is not just a matter of investments, trade agreements and 3 days business trips. You must know the history, the economy, the culture and the main patterns of this country. What I tried to do in this report is to explain how culture affects the style of management in Mexico. Why Mexico? First, because it's the 13th economic country in the world, and moreover a growing country (according to Golmansachs review of emerging economies, by 2050 Mexico will be the 6th largest economy in the world behind China, USA, India, Japan and Brazil). Doing business with Mexico with thus soon begin essential for any country. Secondly because after my internship in Mexico last year, I was surprised to notice that some of my first thoughts were true, but should be completed by deeper inspection.

Extraits

[...] Meetings Even when all managers at a meeting spoke English, the risk of miscommunication was high. A Mexican manager recalled one of the early meetings in English attended by several Mexicans. When the Mexicans spoke of the proceedings in Spanish, that they realized they each had a different interpretation about was had transpired. What they found even more alarming was that each manager had heard what he had wanted to hear, clearly demonstrating to themselves the effects of their biases on their perception of events. [...]

[...] This is a calculated process aimed at getting to know you personally. They tend to be more interested in you, the person, than you as a representative of some faceless company. Lunch customs Fashion In general, Mexicans take fashion very seriously. Jeans and casual clothes are considered inappropriate for business meetings. In large cities, men still overwhelmingly wear suits. How Culture Affect Work In Mexico? Cultural Patterns Place of the religion Links with family Mexican business model is a hybrid of globalization and the region's historic traditions. [...]

[...] Bibliographie Web sites - www.lemonde.fr - www.lesechos.fr - www.interculturalmanagement.com - www.latinamerica.com - www.wikipedia.com Books and researches - Arthur Anderson North American sourcebook - Canada/ Mexico, Exporting guide - Business in Mexico, Managerial Behavior, Protocol and Etiquette / Candace Bancroft, Mc Kinniss, Haworth Press - Stategic Managing of the Multinational Grupo Financiero Inverlat / Kathleen -Slaughter, Henry W. [...]

[...] This guarantees the trust, loyalty and sense of responsibility that are important to keeping the organization together. The family is equally important when promotion is involved. Employees generally put the well-being of their families ahead of their professional careers, especially women. On the other hand, Mexican corporate training and development divisions suffer significant internal conflict when it comes time to provide more advanced business training. They realize that new management techniques don't always fit in well with local tradition; some practices are rejected by employees. [...]

[...] Moreover, the bank needs a rejuvenation, but the managers did not have the knowledge. In early 1995, following a severe devaluation of the Mexican peso, Mexico's credit environment collapsed; so did the bank. The Mexican government assumed responsibility for the bank, and BNS was forced to write down its original investment by almost 95 percent to 10 millions of dollars. BNS contributed 50 millions of dollars for 16 percent of new stock in the bank 125 millions in bonds convertible on March for an additional 39 percent of equity. [...]