Operation management: the mutations of operations management

Résumé du document

For decades now, concepts of globalization, social changes, client demands, significant technical evolutions (mainly in the communication area) has led to a drastic change in all modes of management of the Supply Chain which can be defined as the enterprise logistic chain from its providers to its customers. Nowadays, this trend has reached the industrial area and has also graced the sector of goods production and services. For instance, public hospitals have to go through a certification step which appraises the level of the provided services in order to assure users, a threshold quality of services. The client's profile has also significantly changed. His/her purchasing power increases, by improving his/her standard of living. Due to sociological phenomena, this trend has led an increase in the level of consumption and subsequently a greater demand in a more customized and diversified manner. This profile has turned to be much more demanding in terms of information, choice and quality. In the meantime, the competition also becomes more significant.

Extraits

[...] A costs reduction policy has been installed at all levels, first of all at the production level with scale economies. Since this policy is about quality; in order to make the difference, it is important to respect the total quality or “five defect 0 paper delivery stock failure) to reduce the expenses related to parts control , repair of defects At last, this total quality will be applied to stocks management because any enterprise knows that stocks are expensive. We can, therefore, conclude that these mutations have contributed to a true change of operations management but by keeping in mind one specific goal, the one of reducing costs, gaining market shares and trying to position as a leader Conclusion We can therefore conclude that all these mutations have contributed to a real change of operations management by then keeping an eye on one aim, the one of reducing costs, obtaining markets parts and thus trying to position as a leader. [...]

[...] ) Therefore, computing is a decisive element in the process of operations and thus at all levels. Actually, innovation of database has had an obvious impact on the production management (interconnection between processes, simultaneous access to information is possible The production tool is much more high-performance, by constantly using electronic and computer ;Manpower must have adapted .After a few years, all the employees had to be trainer to use this tool but it hadn't been so easy for many of them. [...]

[...] Cablecast: Les petites combines de la grande distribution», Jaillard N., societal documentary, Planète cablecast (28 nov. 2007). [...]

[...] Operation management: the mutations of operations management Contents Introduction I - Technical advances: Which changes for which impacts? The main changes in production in the last few years A new way of operation management through production II- Quality: necessary adaptation Search for a new model The new performance indicators' III- Costs, stocks and distribution Conclusion Bibliography Introduction For decades, exchanges within globalization, social context, clients' demands, and above all, the significant technical evolutions, mainly in the communication area, led to a drastic change in all management steps of the Supply Chain, which is the whole enterprise logistic chain from its providers to its customers. [...]

[...] Up to now, products were only controlled at the end of the assembly line. It became very expensive for the company to put aside a finished product. Inside the factories, the whole manufacturing process had to be reviewed in order to integrate this quality concept. From then, the industries began to apply a quality control at every step of the manufacturing process so as to obtain a zero default finished product. However, the quality management requires from their team to be aware of the importance which should be given to quality within the enterprise. [...]