In which extent could stress be managed effectively?

Résumé du document

Working for a long period of time, lack of time achieve daily targets and accomplish the set objectives, aggressive and demanding customers are some factors which put employees under stress. According to a study by the World Health Organization (WHO), 1 in every 3rd employee is affected by stress. Stress is also considered as s problem associated with health. Thus, stress at the office can and must be perceived as a stake in public health and that is why I chose this subject for my analysis. Indeed, during my internship, I have been confronted to many stress periods and I more or less succeeded in managing them, owing to my individual behavior and approach towards stress.

Extraits

[...] Nevertheless, by means of organization and of supplementary work, I succeeded in making everything at time. And so I knew how to develop a strategy of adaptation to face the pressure and the stress. As a consequence, perceived skills are essential to stand facing these issues. This is what Bandura names “perceived self- efficacy”. I took the control of the situation, set up means, and it is thanks to this process that I was motivated and I wanted to succeed. Now, we can go further while analysing stress through the group behaviour. [...]

[...] I knew the sales agent and even the sales manager were expecting me to be operational and reactive. I knew that I was going to be considered according to my capacity to manage these difficulties. Also, I did not work in the same environment as usually, desks were otherwise arranged to let us some space for the shooting, it has had a lot of people foreigners to the office (customers, Polo Ralph Lauren Golf staff from London come for the line opening). [...]

[...] The second is physical: it is the attempt to change the somatic symptoms or the other physical symptoms of the feelings. In my case, I tried to breathe more slowly, not to tremble when I was nervous. Thirdly, there is a meaning emotional work where it is a question of trying to change expressiveness to change internal feeling. For that purpose, I smiled; I showed a positive expression on my face. It would seem that this technique distinguishes itself from the simple display, because it aims at acting really on the feeling to change it. [...]

[...] On the other hand, I allowed myself to crack up in my private life. It is in the sense that the stress to the office influences the private life. Our life at the office is essentially governed by a set of rules which it is necessary to respect without what we are very fast put aside in the organization. We also have social rules in our private life but it is different. I mean you can allow acting badly with a close; it could in principle be repaired. [...]

[...] Nevertheless, in spite of my "resources" which I qualify as important in the second part, have as any resources limits. So, I think that my capacity to face the stress also has limits. The group dynamic could also be spoiled by stress as conflicts could result of stress. Thus, it is interesting to set up conflict management in order to avoid individualization and rebellion, and finally preserve the group dynamic. In a more global way, organization has to take stress management initiatives because we know how much stress could be a danger for individuals, and finally organizations. [...]