Provide an appraisal of how ICT can have benefited information Management in large scale businesses. Focus on a multinational company

Résumé du document

The management of information and communication technology is, in the present market, a key element to manage a business. The uses of ICT including the use of satellites, mobile communication and the Internet has played a significant role in the modernisation process. The need to communicate with people, customers, suppliers, competitors and also the market is important. Communication today, is a basic need for each firm which wants to grow and develop its business. The use of communication and technology is increasing constantly. The evolution is at the same time fast and firms have to be aware of it to integrate new technologies to stay in business. First of all, we will see the benefits and the advantage for a firm to use information and communication technology. In the second part, we will have a look for the need of upgrades in the formation systems of a firm.

Extraits

[...] The global investment in ICT allow firm to change the way to do business, modifying their inner organisation and the way to respond to the customer needs. But mainly the capacity of a more flexible productive organisation (B2B effect) which reduces lags between knowledge of consumers' taste for variety and the final production of a complex diversified range of products which assemble different components. Part Extensive problem regarding to the development of information systems Despite the great benefits of the developing of up-grade information systems, many information projects systems face to many problems. [...]

[...] The main aspect of a failed project is based on the lack of communication between the responsible of the project and the needs of the end users. Also the clearly define objectives of the project and the evaluation of everything in word of time, budget, plan of help in case of a failure, and mainly the respect schedules of conditions. As we can see the uses of information's and communication technology is going to take a bigger place in what we can call now highly technological world”. [...]

[...] Figure 1.1 Global Internet network of the Toyota group This network represented a real change for Toyota in word of its organisation regarding to its inner communication making it possible and easier. This investment affects positively the creation of new products and processes allowing its partner to share data and project. This investment also created a “flexibility option” for the firm in the managing of its staff and inner organisation. A reporting solution for a subsidiary company of Toyota The Toyota Industrial Equipment is a subsidiary company for the Toyota group specializes in the production of equipment of lifting and handling. [...]

[...] What are today the stake of mastering of the information and the communication technology? First of all we will see the benefits and the advantage for a firm to use the information and communication technology. In a second part we will have a look of the stake regarding to an up-grade in formations systems for a firm. This update represent a real cost which can not be forgotten and represent at the same time a real risk which must be evaluated. [...]

[...] It can be for anther department, as the business or the commercial department. The lack of communication between the both departments can create a disparity between the needs and the final project No senior business sponsor and separate project manager The support of the hierarchy is essential in the developing of this kind of project regarding to the funding, and the flexibility in the organisations 4 Technology put before people: no or minimal involvement of key users during the scoping phase and lack of regular communication with them throughout the project implementation One of the key things is that the end users must be consult regularly on the project and its evolution. [...]