What is communication in terms of organizational behaviour?

Résumé du document

In any organization, communication is a strategic activity and is not just used to inform about the company's goals and objectives. The role of communication within an organization is to share information about the strategic framework and knowledge, to facilitate exchanges between employees through the entire company and to enable any human or organizational change. Communication traverses both ways from the top to lower hierarchical levels in order inform employees and from the bottom to the top in order to enable employees to give their opinions. Both ways of the communication are important and complementary. Managers have a very important role in this activity as they function as a link directly between employees and the top hierarchy. Now that we have briefly defined the communication within an organization in a theoretical point of view, we have to discuss about the reality and the issues faced by most organizations in this document.

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[...] We can also talk about the differences between the Spanish used in Spain and the one spoken in South America. In addition to those differences, we can also talk about the pronunciation and the poor education for foreign languages in some countries. All this can lead to major confusions such as wrong interpretations, misunderstandings and unqualified assumptions. Once again, the choice of managers is very important. They must have good languages skills according to their mission and the country. The communication in the organization must be simple in order to be understood by all (or most) employees. [...]

[...] Another aspect could be the organizational barrier. Some companies have a very complex organization (hierarchical model, rules and regulations, relationships etc.). Also, in some cases, the communication channel between the sender and the recipient of a message may be too long or too complex. This may lead to major confusions among employees and managers and communication can thus be affected by a misunderstood organization. The attitudinal barrier is another communication obstacle which concerns problems with the staff. It may come from a poor management and a lack of communication with employees (about the goals and objectives, the feedback, the understanding or any major dissatisfaction from them). [...]

[...] Also, they have to be reliable and must be provided with training. Conclusion There are many communication barriers and issues within organisations. They are even more numerous in bigger and international firms. That is why companies must take care of the complexity of their organizational structure and try to make it as simple as possible. Companies have to choose competent managers who will have a major role in the communication between the top management and the employees of the company. [...]

[...] Managers must also be able to deal with cultural and language differences in some cases. They also need to take care of their employees concerns in order to have a good compromise between their satisfactions, motivation and productivity. Of course, managers must keep in mind the firm's strategy and objectives. The use of simple and efficient information systems is a key factor in the communication process of an organization. Finally, the communication must be simple as it needs to be understood by everybody. [...]

[...] What is communication in terms of organizational behaviour? In any organization, communication is a strategic activity and is not only use to inform about the company's goals and objectives. The role of communication within an organization is to share information about the strategic framework and knowledge, to facilitate exchanges between employees through the entire company and to enable any human or organizational change. The communication goes in both ways: - from the top to lower hierarchical levels in order inform employees about the strategy, the goals, the changes, the results, the strengths and weaknesses of the company and finally, the corporate culture. [...]